Frequently Asked Questions

How do I place an order?

To place an order, please visit our website and add the items you want to your cart. Once you have added all the items you want, click on the "Checkout" button. You will then be prompted to enter your shipping and billing information. Once you have entered your information, click on the "Place Order" button to submit your order.

How do I track my order?

Once your order has shipped, you will receive a tracking number. You can use this number to track the progress of your order on our website.

What is your return policy?

We offer a 30-day satisfaction guarantee on all products sold on our website. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 30 days of the purchase date.

To return a product, please contact us at [email protected] and provide us with your order number and the reason for your return. We will then issue you a return authorization number.

To be eligible for a return, the product must be in its original condition and packaging. You will also be responsible for the shipping costs for returning the product.

Once we receive the returned product, we will inspect it and issue you a full refund within 10 business days.

What is your shipping policy?

We offer free shipping on all orders shipped within the United States. Our average shipping time is 5-12 days, but it may vary depending on the shipping method you choose and the location of your delivery address.

We offer the following shipping methods:

• Standard shipping: 5-12 business days
• Expedited shipping: 3-5 business days
• Next day shipping: 1 business day

You can choose your shipping method during checkout.

What are your payment methods?

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• PayPal

How do I contact customer service?

If you have any questions, please contact us at contact@adaptolink.com

I hope this helps!